FAQs - perfectwitt.com

Frequently Asked Questions

SHIPPING

How much does shipping cost?

We charge a flat rate of 10 AED for shipping across the UAE. For deliveries to the Gulf region, shipping costs vary depending on the destination.

Where do you ship?

We currently ship all over the UAE and to select Gulf countries at an adjusted shipping rate.

How long does delivery take?

Orders within the UAE are delivered within 2-3 days. Gulf region deliveries may take slightly longer, depending on the location.

PAYMENT

What Payment Methods Are Accepted?

We accept a variety of secure online payment methods, including:
✔️ Credit & Debit Cards (Visa, Mastercard, American Express, etc.)
✔️ Apple Pay & Google Pay
✔️ Other digital payment options available at checkout

Is my payment information secure?

Yes! We use a highly secure and encrypted payment system to protect your details. Your payment information is never stored, ensuring a safe and seamless checkout experience.

Do you offer cash on delivery?

Yes we do accept it to provide a smoother and more efficient shopping experience.

Order & Retunrs

What is your return policy?

We accept returns within 15 days of delivery, but only if the issue is due to our mistake (e.g., wrong item, damaged product). Items damaged due to misuse are not eligible for return.

How do I request a return?

To initiate a return, message us on WhatsApp with your order reference number or contact our support team for assistance.
+971 50 435 5077

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Shop from our carefully curated product collection and special Ramadan selection, crafted for elegance, comfort, and meaningful gifting